Frequently Asked Questions
Complete information about Ferrari rental services in Dubai. Answers based on standard rental procedures, regulations, and customer experiences.
Rental Requirements
Documentation and eligibility criteria for Ferrari rentals
What documents are required to rent a Ferrari in Dubai?
Standard documentation requirements include:
Primary Documents
- Valid original passport
- Valid driving license (home country or international)
- Valid credit card in driver's name
Additional Documents
- Proof of return flight (tourist rentals)
- Hotel reservation confirmation
- Completed rental agreement form
Note: Document requirements may vary based on rental duration, vehicle model, and rental company policies. All documents must remain valid throughout the rental period.
What is the minimum age requirement for renting a Ferrari?
Age requirements vary by vehicle category:
| Vehicle Category | Minimum Age | License Duration |
|---|---|---|
| Ferrari Portofino/Roma | 25 years | Minimum 2 years |
| Ferrari F8 Tributo | 28 years | Minimum 3 years |
| Ferrari 812 Superfast | 30 years | Minimum 5 years |
| Ferrari SF90 Stradale | 30 years | Minimum 5 years |
Additional considerations: Some providers may request additional driving experience verification for high-performance models. Age requirements are determined by rental company policies and insurance provider specifications.
Do I need an international driving license to rent a Ferrari in Dubai?
License requirements depend on your country of origin:
License Accepted
-
GCC CountriesLocal licenses accepted
-
English LanguageEnglish licenses accepted
-
International LicenseAlways accepted
Additional Requirements
-
Non-English LicensesInternational license recommended
-
License TranslationOfficial translation may be required
-
Validity PeriodMust be valid for entire rental
Important: While an international driving permit is not always mandatory, it is recommended for non-English licenses. Rental companies reserve the right to request additional documentation or refuse rental if license validity cannot be verified.
Booking Process
Reservation, cancellation, and modification procedures
How far in advance should I book a Ferrari rental?
Recommended booking timelines:
Regular dates, weekdays
Shopping Festival, holidays
Subject to availability
November to April typically requires 30+ days advance booking for specific models.
Thursday to Saturday rentals often require earlier reservation.
What is the cancellation policy?
Standard cancellation terms:
| Cancellation Time | Refund Percentage | Notes |
|---|---|---|
| More than 7 days | 100% refund | Full deposit return |
| 3-7 days | 50% refund | Partial deposit return |
| 48-72 hours | 30% refund | Administration fee applies |
| Less than 48 hours | No refund | Full deposit retained |
Additional Information:
- Refund processing typically takes 5-10 business days
- Peak season bookings may have different cancellation terms
- Credit card processing fees may be non-refundable
Can I modify my booking after confirmation?
Booking modifications are typically allowed with certain conditions:
Allowed Modifications
-
Extension RequestsSubject to availability
-
Pickup Time ChangesWithin 24 hours notice
-
Vehicle UpgradePrice difference applies
Modification Fees
-
Within 48 hoursAED 200-500 fee
-
Peak SeasonHigher fees may apply
-
Model ChangeSubject to availability
Note: Major modifications may be treated as cancellation and rebooking. Contact customer service for specific modification requests and applicable fees.
Is a security deposit required for booking?
We offer a 100% No-Deposit Policy through two convenient options:
Credit Card Verification
We perform a simple AED 5 verification hold. No large funds are blocked, allowing you to keep your credit limit free for your trip.
Cordova Insurance
No credit card? No problem. You can opt for Cordova Insurance. A small fee is added to your rental, and the insurance company covers the security requirements for you.
Why choose our No-Deposit plan?
- Instant Approval: No waiting for bank refunds (normally 21 days).
- Financial Freedom: Spend your money on your Dubai experience, not on deposits.
- Total Protection: Cordova insurance handles claims directly with us.
Insurance Coverage
Protection options and coverage details
What insurance is included with the rental?
Standard insurance coverage typically includes:
Basic Coverage
-
Third-Party LiabilityCoverage up to AED 2,000,000
-
Collision DamageSubject to excess/deductible
-
Theft ProtectionVehicle theft coverage
Standard Excess Amounts
Important: Insurance terms are specified in the rental agreement. Coverage is subject to insurance provider terms and conditions. Additional coverage options may be available.
Can I purchase additional insurance coverage?
Additional coverage options are typically available:
Eliminates standard excess for accidents, theft, and damage. Includes tire and rim protection up to AED 10,000.
Additional coverage for driver and passengers. Typically provides AED 100,000 coverage per person.
Enhanced 24/7 assistance including hotel accommodation and alternate transportation if needed.
Coverage Limitations:
- Additional coverage may have specific terms and exclusions
- Coverage void in case of policy violation or unauthorized use
- Pre-existing damage is typically excluded from coverage
What is not covered by the insurance?
Standard exclusions from insurance coverage:
Common Exclusions
- Underbody damage from off-road driving
- Damage from racing or track use
- Interior damage beyond normal wear
Additional Exclusions
- Damage while driver is intoxicated
- Unauthorized driver incidents
- Loss of personal belongings
Important Notes:
- Tire and rim damage typically has separate coverage terms
- Windshield damage may have specific coverage limits
- Always review the full insurance policy document
Driving Information
Regulations, restrictions, and driving procedures
Can I drive the rental Ferrari to other Emirates?
Cross-emirate travel policies:
Permitted Travel
-
Abu DhabiNo restrictions typically
-
SharjahPermitted with notification
-
AjmanGenerally permitted
Restrictions & Requirements
-
Prior NotificationRequired for all cross-emirate travel
-
Oman BorderSpecial permission required
-
Off-road AreasStrictly prohibited
Important Considerations:
- Insurance coverage remains valid within UAE borders
- Additional security deposit may be required
- 24/7 contact number must be carried during travel
What happens if I receive a traffic fine?
Traffic fine procedure:
Received by rental company 7-14 days after violation
Company notifies customer with fine details
Fine + administration fee charged to credit card
Administration Fees
Common Fine Amounts
Note: Fine details and payment receipts are provided to customers. Unpaid fines may affect future rental eligibility and could result in legal action.
Is there a mileage limit on Ferrari rentals?
Mileage policies vary by rental package:
| Rental Package | Daily Limit | Overage Charge |
|---|---|---|
| Daily Rental | 200 km | AED 5/km |
| Weekly Rental | 1,400 km | AED 4/km |
| Monthly Rental | 4,000 km | AED 3/km |
| Unlimited Package | No limit | Included in rate |
Unlimited Mileage Option
- Typically 20-30% higher daily rate
- Recommended for long-distance travel
Important Notes
- Mileage is tracked via vehicle odometer
- Overage charges billed after vehicle return
What fuel policy applies to Ferrari rentals?
Standard fuel policy details:
Fuel Policy
-
Full-to-FullMost common policy
-
Fuel ProvidedVehicle delivered with full tank
-
Return RequirementReturn with full tank
Fuel Charges
Important Notes:
- Fuel level is documented at pickup and return
- Photos may be taken for fuel level verification
- Using incorrect fuel type voids warranty and insurance
Payment & Billing
Payment methods, charges, and billing procedures
What payment methods are accepted?
Accepted payment methods:
Primary Methods
-
Visa/MasterCardCredit cards only
-
American ExpressMost locations
-
Bank TransferAdvance arrangements
Payment Notes
-
Cash PaymentsTypically not accepted
-
Debit CardsMay not be accepted
-
Prepaid CardsGenerally not accepted
Important Information:
- Credit card must be in primary driver's name
- International cards may have additional verification
- Payment method must be valid for entire rental period
Are there any additional charges or fees?
Potential additional charges:
| Charge Type | Amount | Notes |
|---|---|---|
| Delivery Fee | AED 200-500 | Outside designated area |
| Airport Pickup | AED 300-600 | Meet and greet service |
| Early Return | No refund | For early vehicle return |
| Late Return | 1.5x hourly rate | Per hour late |
| Cleaning Fee | AED 500-1000 | Excessive dirt/stains |
Included in Base Rate
- Basic insurance coverage
- Standard roadside assistance
- Vehicle registration fees
Tax Information
- VAT 5% included in rates
- Tourism fee may apply
- All taxes shown in final quote
When will my security deposit be refunded?
Security deposit refund timeline:
Completed within 24 hours of return
7-14 days for traffic fine verification
Credit card release takes 3-5 business days
Additional 2-5 days for bank processing
Total Timeline
Refund Method
- Original payment method
- Credit card hold released
Vehicle Information
Vehicle details, maintenance, and features
What is the condition of rental Ferraris?
Vehicle maintenance and condition standards:
Maintenance Standards
-
Regular ServiceAt authorized Ferrari centers
-
Pre-Rental Inspection50-point checklist
-
DetailingBefore each rental
Vehicle Age & Mileage
Quality Assurance:
- All vehicles undergo comprehensive safety checks
- Regular software updates and recalls addressed
- Premium detailing includes interior sanitization
What happens if the rental Ferrari breaks down?
Breakdown assistance procedure:
Call the provided emergency number immediately
Specialized Ferrari assistance dispatched
If repair takes more than 4 hours
Coverage Areas
- Throughout Dubai emirate
- Major highways to other emirates
- Designated tourist areas
Response Times
- Urban areas: 45-60 minutes
- Highway: 60-90 minutes
- Remote areas: 90-120 minutes
Note: Breakdown assistance is included in the rental rate. Customers should not attempt repairs themselves or use unauthorized service providers, as this may void insurance coverage.
Can I request specific features or accessories?
Available features and accessories:
Standard Features
-
Bluetooth ConnectivityStandard in all vehicles
-
Parking Sensors/CameraStandard equipment
-
Dual Climate ControlStandard in all models
Available Accessories
-
GPS NavigationAED 100/day additional
-
Child SeatAED 50/day additional
-
Roof RackSubject to availability
Request Procedure:
- Special requests should be made at time of booking
- Additional charges apply for premium accessories
- Availability of specific features depends on vehicle allocation
Need More Information?
Contact our customer service team for specific questions or clarification on any Ferrari rental matter.
Response time: Typically within 30 minutes during business hours