Comprehensive Information • Ferrari Rental Services • Dubai

Frequently Asked Questions

Complete information about Ferrari rental services in Dubai. Answers based on standard rental procedures, regulations, and customer experiences.

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Rental Requirements

Documentation and eligibility criteria for Ferrari rentals

What documents are required to rent a Ferrari in Dubai?

Standard documentation requirements include:

Primary Documents

  • Valid original passport
  • Valid driving license (home country or international)
  • Valid credit card in driver's name

Additional Documents

  • Proof of return flight (tourist rentals)
  • Hotel reservation confirmation
  • Completed rental agreement form

Note: Document requirements may vary based on rental duration, vehicle model, and rental company policies. All documents must remain valid throughout the rental period.

What is the minimum age requirement for renting a Ferrari?

Age requirements vary by vehicle category:

Vehicle Category Minimum Age License Duration
Ferrari Portofino/Roma 25 years Minimum 2 years
Ferrari F8 Tributo 28 years Minimum 3 years
Ferrari 812 Superfast 30 years Minimum 5 years
Ferrari SF90 Stradale 30 years Minimum 5 years

Additional considerations: Some providers may request additional driving experience verification for high-performance models. Age requirements are determined by rental company policies and insurance provider specifications.

Do I need an international driving license to rent a Ferrari in Dubai?

License requirements depend on your country of origin:

License Accepted

  • GCC Countries
    Local licenses accepted
  • English Language
    English licenses accepted
  • International License
    Always accepted

Additional Requirements

  • Non-English Licenses
    International license recommended
  • License Translation
    Official translation may be required
  • Validity Period
    Must be valid for entire rental

Important: While an international driving permit is not always mandatory, it is recommended for non-English licenses. Rental companies reserve the right to request additional documentation or refuse rental if license validity cannot be verified.

Booking Process

Reservation, cancellation, and modification procedures

How far in advance should I book a Ferrari rental?

Recommended booking timelines:

7-14 Days
Standard Periods

Regular dates, weekdays

30+ Days
Peak Seasons

Shopping Festival, holidays

48 Hours
Last-Minute

Subject to availability

Peak Season Note:

November to April typically requires 30+ days advance booking for specific models.

Weekend Consideration:

Thursday to Saturday rentals often require earlier reservation.

What is the cancellation policy?

Standard cancellation terms:

Cancellation Time Refund Percentage Notes
More than 7 days 100% refund Full deposit return
3-7 days 50% refund Partial deposit return
48-72 hours 30% refund Administration fee applies
Less than 48 hours No refund Full deposit retained

Additional Information:

  • Refund processing typically takes 5-10 business days
  • Peak season bookings may have different cancellation terms
  • Credit card processing fees may be non-refundable
Can I modify my booking after confirmation?

Booking modifications are typically allowed with certain conditions:

Allowed Modifications

  • Extension Requests
    Subject to availability
  • Pickup Time Changes
    Within 24 hours notice
  • Vehicle Upgrade
    Price difference applies

Modification Fees

  • Within 48 hours
    AED 200-500 fee
  • Peak Season
    Higher fees may apply
  • Model Change
    Subject to availability

Note: Major modifications may be treated as cancellation and rebooking. Contact customer service for specific modification requests and applicable fees.

Is a security deposit required for booking?

We offer a 100% No-Deposit Policy through two convenient options:

Credit Card Verification

We perform a simple AED 5 verification hold. No large funds are blocked, allowing you to keep your credit limit free for your trip.

Cordova Insurance

No credit card? No problem. You can opt for Cordova Insurance. A small fee is added to your rental, and the insurance company covers the security requirements for you.

Why choose our No-Deposit plan?

  • Instant Approval: No waiting for bank refunds (normally 21 days).
  • Financial Freedom: Spend your money on your Dubai experience, not on deposits.
  • Total Protection: Cordova insurance handles claims directly with us.

Insurance Coverage

Protection options and coverage details

What insurance is included with the rental?

Standard insurance coverage typically includes:

Basic Coverage

  • Third-Party Liability
    Coverage up to AED 2,000,000
  • Collision Damage
    Subject to excess/deductible
  • Theft Protection
    Vehicle theft coverage

Standard Excess Amounts

Accident Excess
AED 15,000 - 25,000
Varies by vehicle model
Theft Excess
AED 25,000 - 40,000
Higher for premium models
Fire Damage
Covered with excess

Important: Insurance terms are specified in the rental agreement. Coverage is subject to insurance provider terms and conditions. Additional coverage options may be available.

Can I purchase additional insurance coverage?

Additional coverage options are typically available:

Zero Excess Package
+ AED 300-500/day

Eliminates standard excess for accidents, theft, and damage. Includes tire and rim protection up to AED 10,000.

Personal Accident Cover
+ AED 50-100/day

Additional coverage for driver and passengers. Typically provides AED 100,000 coverage per person.

Roadside Assistance Plus
+ AED 100/day

Enhanced 24/7 assistance including hotel accommodation and alternate transportation if needed.

Coverage Limitations:

  • Additional coverage may have specific terms and exclusions
  • Coverage void in case of policy violation or unauthorized use
  • Pre-existing damage is typically excluded from coverage
What is not covered by the insurance?

Standard exclusions from insurance coverage:

Common Exclusions

  • Underbody damage from off-road driving
  • Damage from racing or track use
  • Interior damage beyond normal wear

Additional Exclusions

  • Damage while driver is intoxicated
  • Unauthorized driver incidents
  • Loss of personal belongings

Important Notes:

  • Tire and rim damage typically has separate coverage terms
  • Windshield damage may have specific coverage limits
  • Always review the full insurance policy document

Driving Information

Regulations, restrictions, and driving procedures

Can I drive the rental Ferrari to other Emirates?

Cross-emirate travel policies:

Permitted Travel

  • Abu Dhabi
    No restrictions typically
  • Sharjah
    Permitted with notification
  • Ajman
    Generally permitted

Restrictions & Requirements

  • Prior Notification
    Required for all cross-emirate travel
  • Oman Border
    Special permission required
  • Off-road Areas
    Strictly prohibited

Important Considerations:

  • Insurance coverage remains valid within UAE borders
  • Additional security deposit may be required
  • 24/7 contact number must be carried during travel
What happens if I receive a traffic fine?

Traffic fine procedure:

1
Fine Notification

Received by rental company 7-14 days after violation

2
Customer Notification

Company notifies customer with fine details

3
Payment Process

Fine + administration fee charged to credit card

Administration Fees

Standard processing AED 100-200
Court appearance AED 500+

Common Fine Amounts

Speeding AED 600-3000
Parking violation AED 150-500

Note: Fine details and payment receipts are provided to customers. Unpaid fines may affect future rental eligibility and could result in legal action.

Is there a mileage limit on Ferrari rentals?

Mileage policies vary by rental package:

Rental Package Daily Limit Overage Charge
Daily Rental 200 km AED 5/km
Weekly Rental 1,400 km AED 4/km
Monthly Rental 4,000 km AED 3/km
Unlimited Package No limit Included in rate

Unlimited Mileage Option

  • Typically 20-30% higher daily rate
  • Recommended for long-distance travel

Important Notes

  • Mileage is tracked via vehicle odometer
  • Overage charges billed after vehicle return
What fuel policy applies to Ferrari rentals?

Standard fuel policy details:

Fuel Policy

  • Full-to-Full
    Most common policy
  • Fuel Provided
    Vehicle delivered with full tank
  • Return Requirement
    Return with full tank

Fuel Charges

Refueling Service
AED 50 service fee + fuel cost
If returned not full
Fuel Cost
Market rate + 20%
For refueling service
Fuel Type
Super 98 only

Important Notes:

  • Fuel level is documented at pickup and return
  • Photos may be taken for fuel level verification
  • Using incorrect fuel type voids warranty and insurance

Payment & Billing

Payment methods, charges, and billing procedures

What payment methods are accepted?

Accepted payment methods:

Primary Methods

  • Visa/MasterCard
    Credit cards only
  • American Express
    Most locations
  • Bank Transfer
    Advance arrangements

Payment Notes

  • Cash Payments
    Typically not accepted
  • Debit Cards
    May not be accepted
  • Prepaid Cards
    Generally not accepted

Important Information:

  • Credit card must be in primary driver's name
  • International cards may have additional verification
  • Payment method must be valid for entire rental period
Are there any additional charges or fees?

Potential additional charges:

Charge Type Amount Notes
Delivery Fee AED 200-500 Outside designated area
Airport Pickup AED 300-600 Meet and greet service
Early Return No refund For early vehicle return
Late Return 1.5x hourly rate Per hour late
Cleaning Fee AED 500-1000 Excessive dirt/stains

Included in Base Rate

  • Basic insurance coverage
  • Standard roadside assistance
  • Vehicle registration fees

Tax Information

  • VAT 5% included in rates
  • Tourism fee may apply
  • All taxes shown in final quote
When will my security deposit be refunded?

Security deposit refund timeline:

1
Vehicle Inspection

Completed within 24 hours of return

2
Fine Clearance

7-14 days for traffic fine verification

3
Refund Processing

Credit card release takes 3-5 business days

4
Bank Processing

Additional 2-5 days for bank processing

Total Timeline

Standard refund 7-14 days
With fines/charges 14-21 days

Refund Method

  • Original payment method
  • Credit card hold released

Vehicle Information

Vehicle details, maintenance, and features

What is the condition of rental Ferraris?

Vehicle maintenance and condition standards:

Maintenance Standards

  • Regular Service
    At authorized Ferrari centers
  • Pre-Rental Inspection
    50-point checklist
  • Detailing
    Before each rental

Vehicle Age & Mileage

Model Year
Typically 1-3 years old
Latest models available
Mileage Range
5,000 - 30,000 km
Well-maintained vehicles
Service History
Full documentation available

Quality Assurance:

  • All vehicles undergo comprehensive safety checks
  • Regular software updates and recalls addressed
  • Premium detailing includes interior sanitization
What happens if the rental Ferrari breaks down?

Breakdown assistance procedure:

24/7 Emergency Contact

Call the provided emergency number immediately

Roadside Assistance

Specialized Ferrari assistance dispatched

Replacement Vehicle

If repair takes more than 4 hours

Coverage Areas

  • Throughout Dubai emirate
  • Major highways to other emirates
  • Designated tourist areas

Response Times

  • Urban areas: 45-60 minutes
  • Highway: 60-90 minutes
  • Remote areas: 90-120 minutes

Note: Breakdown assistance is included in the rental rate. Customers should not attempt repairs themselves or use unauthorized service providers, as this may void insurance coverage.

Can I request specific features or accessories?

Available features and accessories:

Standard Features

  • Bluetooth Connectivity
    Standard in all vehicles
  • Parking Sensors/Camera
    Standard equipment
  • Dual Climate Control
    Standard in all models

Available Accessories

  • GPS Navigation
    AED 100/day additional
  • Child Seat
    AED 50/day additional
  • Roof Rack
    Subject to availability

Request Procedure:

  • Special requests should be made at time of booking
  • Additional charges apply for premium accessories
  • Availability of specific features depends on vehicle allocation

Need More Information?

Contact our customer service team for specific questions or clarification on any Ferrari rental matter.

Response time: Typically within 30 minutes during business hours